Insight Consulting Services

Virus & Security Info

Remote Help


Help Desk

Viruses are an ever present and ongoing problem.  Sometimes they are a minor nuisance, but at worst case they can be costly and severely damaging - compromising the integrity of computer and your network.


Vulnerabilities in security will always exist.  Keep up to date and stay informed.  Here you will find the latest security warnings and solutions to help you keep your information and systems protected and secure.


Visit our Virus & Security Information page for helpful information, general safety guidelines and information regarding the most harmful threats.

Need a remote control session?  Want to conduct a remote meeting? Depending upon what you need, there are a couple of tools you can use:  Remote Desktop Connection or TeamViewer.    TeamViewer can be a better option for those wishing to share their screen.  It can also be the best option for remote help sessions.  If you do not have TeamViewer installed, follow the appropriate link below.   The Quick Support  is for those one-time quick fixes;  the Host will run in the background and allow unattended access.

TeamViewer for Windows

TeamViewer for Mac

Need some simple setup directions or help with certain software or hardware? Check out our How To's page and see if there is something that can help you.


If you don't find what your looking for, or you have a "How-To" you'd like to see on the page, feel free to contact us via the Help Desk.

If you are an Insight Consulting client you may use our Help Request Form to submit non-critical assistance requests 24/7. Use the form to submit any issue you need us to help you with and one of our consultants will contact you as soon as possible.


*Any issue requiring immediate assistance should not be submitted to the Help Desk.

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