Our Services
IT service plans, like most things in life, are about finding the right balance of needs vs. wants and fitting those pieces together so that your small business operates effectively on a daily basis. Review what you need and once you have checked those boxes, you can add services in order to become more productive, more secure and more efficient.
Review your needs
Endpoint Protection
No business can operate safely in today’s evironment without solid protection of equipment. As a Bitdefender partner, we can offer the installation and monitoring of one the industry’s best products and design a package that’s a perfect fit for your organization. We are happy to advise on other virus protection solutions as well.
Remote Access
For most organizations, COVID has brought the need for remote access home, literally. If you need to set up employees for remote access we can help. We can also help you find flexible options for your employees while maintaining strict security for your organization.
Data Protection
Having a consistent and reliable back up of your data is extremely important. It could be just an “oops, I deleted that file from yesterday,” or it could be a ransomware attack. A multiple layered approach to data storage and protection will help insure your data is recoverable when it’s needed. We can help evaluate and implement the right combination of on-premise and cloud solutions to insure your data is saved and protected.
Hardware
There are lots of options when it comes to hardware. Do you need a standard desktop computer or a laptop, or both? Do you need processing speed and lots of memory or a simpler get-the-job-done system? Most companies may need a combination as different employees have different needs. Let us help you assess your needs and help you decide when it’s time to move on to something new.
Software
The right software tools are essential. As a Microsoft partner we can help you find the right Microsoft 365 subscription and introduce you to apps from the 365 toolbox, including Teams. We can assist with Virus Scanning software like BitDefender, TrendMicro and others. Have a more specific need? We can help you find and evaluate the right software to fit your business.
Assistance
It would be nice if once you had all the tools you need, that would be it. Unfortunately, things go wrong on occasion. Insight takes care to be prompt in response to all issues, big and small. Need help? Contact us about the support options we have available.
Take the next steps
Security Awareness and Training
Take the next step in keeping your workplace secure. Security Awareness Training helps you educate your employees on best security practices and various types of internet based threats. Threats can include email phishing, viruses and malware, ransomware and others. Make sure your employees can recognize these threats when they arrive and know what steps to take to keep themselves and the company secure.
Disaster Preparedness
What would your company do in the face of a disaster. A fire in your office or a regional disaster that kept you from being able to operate as usual. Better to have a plan in place and not need it than to need a plan and not have one. Insight can help you evaluate essential operations and set up a system to keep your business going even if the worse happens.
Consulting
Insight can perform a wide range of consulting services including evaluations of current systems, technology recommendations for hardware, software and cloud solutions, preparing and executing RFP’s/RFQ’s, evaluating new technologies. We provide personalized consulting and support based on your organization’s individual need. Some companies may only require “as-needed” assistance and troubleshooting, while others like a more comprehensive plan that includes ongoing monitoring. We can tailor the right plan for you.